Why are you not a Canadian or Australian?

• This question seeks to understand the consultant's or agent's background. Many agents or consultants may not be from the country they represent but are qualified through regulatory bodies and have in-depth knowledge of the immigration systems.

Who is going to represent my case?

• Clarify who will handle your case directly—whether it will be the person you’re speaking with or another agent or consultant.

Can I speak with the migration agent?

• Ensure you can communicate with the agent who will handle your case and that they will be your main point of contact.

Will my case be represented under your name or my name alone?

• Understand whether the agent or consultant will be listed on official documents and if they will be responsible for communication with immigration authorities.

Can I see your government login (user ID and password for visa applications)?

• No legitimate agent or consultant will share their login credentials. They should, however, be able to provide transparency about their processes and how they manage applications.

What is your success rate?

• Ask for general information about their success rate, but remember that specific details about individual cases are confidential.

What will happen if the Case Officer asks for clarification?

• Clarify who will communicate with the Case Officer—whether it will be the agent/consultant or if you will need to handle it yourself.

Show a previous case where you represented someone’s case and won the argument.

• While specific details may be confidential, reputable consultants or agents can provide general examples or testimonials from past clients.

Are you capable of providing post-landing services?

• Ask about their ability to offer assistance after you arrive in the destination country and how you can contact their local office.

Where do you get the information on the latest laws in immigration?

• Ensure they stay updated with official sources, such as government websites and professional networks.

What is the latest Invitation score in my profession and what am I scoring?

• Request information on how they will help improve your score and stay informed about current requirements and thresholds.

Is your company registered in Australia or Canada?

• Confirm their registration with the relevant regulatory bodies in the respective countries.

Have you ever visited Australia or Canada?

• While this might not be a crucial factor, it can be reassuring if they have firsthand experience of the destination country.

How will you help me get a job or a house in my destination country?

• Understand what services they offer for job placement and housing assistance or if they can refer you to reliable resources.

What do you know about the Australian or Canadian school system for my child?

• Ask about their knowledge of the education systems to ensure they can provide relevant advice for your child's schooling.

Help me understand the banking system, tax system, free medical, and grants I will get as a new migrant, and where to ask for help?

• Seek guidance on these practical aspects of settling in the new country, and ask if they can provide or recommend resources for these topics.