Privacy Policy

We prioritize the utmost confidentiality when handling all enquiries and personal details, adhering to the MARA Code of Conduct. Rest assured that we take every possible measure to safeguard your information and maintain its privacy.

Personal Information

To provide you with accurate advice for applying for an Australian visa, it is necessary for us to collect personal information from clients. Any information you enter on our website or provide orally or in writing will be securely stored.

Sharing Information

In some cases, we may share information with partners who perform functions on our or your behalf, such as translation services, postal mail delivery, package delivery, and credit card payment processing. These partners are granted access to the necessary personal information solely for performing their designated functions and are prohibited from using it for any other purposes.

Disclosure of Information

We will disclose account and other personal information only when required by law or when necessary for the establishment, exercise, or defense of a legal claim.

Online Security

Any personal information you provide on our website for booking or assessment purposes is protected by our server. You can verify the security of our servers by clicking on the lock icon in your browser.

Website Pages

On our web server www.visanswer.com, we collect clickstream data in our HTTP logs. These logs are used internally for statistical purposes only.

Links

Please note that our website contains links to other sites. We want to emphasize that we are not responsible for the accuracy or privacy practices of these external sites. We encourage our clients to read the privacy statements of each website that collects identifiable personal information when they leave our site. This privacy statement applies solely to information collected on this website.

Revisions

Our Privacy Policy and Terms & Conditions may undergo changes periodically. We advise clients to check our website for any recent updates. Unless stated otherwise, our current Privacy Policy applies to all information we have about you.

Your Privacy Matters

We have developed this policy to ensure your understanding of how we collect, use, communicate, disclose, and protect personal information. The following outlines our privacy policy:
  • Before or at the time of collecting personal information, we will clearly identify the purposes for which it is being collected.
  • We will collect and use personal information solely for the specified purposes communicated to you, unless we obtain your consent or as required by law.
  • We will retain personal information only as long as necessary to fulfill those purposes.
  • Personal data will be collected through lawful and fair means, with your knowledge or consent where appropriate.
  • Personal information will be relevant, accurate, complete, and up-to-date as needed for the intended purposes.
  • We will implement reasonable security safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
  • We will make information about our policies and practices relating to the management of personal information readily available to customers.
  • We are committed to conducting our business in accordance with these principles to ensure the protection and maintenance of the confidentiality of personal information.

To find out if you meet the basic requirements of the visa